Skip to content
  • Home
  • Prom
  • Brides
  • Mother of Bride/Groom
  • Homecoming
  • Events
    • Engagement
    • Evening Dresses
    • Formal
    • Homecoming
    • Marine Ball
    • Pageant
    • Prom
    • Sweet 16
  • Bridesmaids
  • Testimonials
Log in
  • Pinterest
Laxag
  • Home
  • Prom
  • Brides
  • Mother of Bride/Groom
  • Homecoming
  • Events
    • Engagement
    • Evening Dresses
    • Formal
    • Homecoming
    • Marine Ball
    • Pageant
    • Prom
    • Sweet 16
  • Bridesmaids
  • Testimonials
Log in Cart

Item added to your bag

View bag

how can we help you?

we are here!

Here, you'll find answers to frequently asked questions about shopping in stores and ordering online.

scroll to learn more! contact us

Frequently Asked Questions

  • Jump to:
  • Returns & Exchanges
  • Payment Method
  • Company
  • Your Order
  • Shipping
  • International Order
  • As you shop
  • Your account
  • What items can I return or exchange?
  • How do I return items?
  • How do I exchange items?
  • Can I change my order ( Size or Color )?
  • When will I receive my return refund?
  • General return policy.
  • Cancellation Policy.
  • Does laxag.com offer special financing or layaway plans?
  • What payment methods does laxag.com accept?
  • I couldn't pay with my credit or debit card.
  • Is laxag.com trustworthy?
  • Do you accept wholesale?
  • What's my order status?
  • How do I track my order?
  • How is sales tax calculated?
  • How long does it take to ship my order?
  • How much does shipping cost?
  • Where do you ship to?
  • How do I make a return?
  • After I place the order, when can I expect it to be shipped?
  • Are deliveries made to P.O. Boxes or Military APO/FPO addresses?
  • Why does the tracking number appear as invalid?
  • What steps can I take if the tracking indicates delivery, but I haven't received the package?
  • Does Laxag offer shipping services to my country?
  • Do you ship to my country?
  • What are my payment options?
  • How long does international delivery take?
  • Are international orders subject to customs duties/taxes?
  • Distinct requirements of particular countries and regions.
  • How do I apply a promo code to my purchase?
  • Can I use more than one promo code?
  • What are your promo code policies?
  • How far in advance should I order my wedding dress?
  • How far in advance should I order bridesmaid dresses?
  • What is "made to order"?
  • How do I find my size?
  • How do I reset my account password?
  • How do I unsubscribe from email?

Subscribe to our emails

By entering your email, you are signing up to receive Laxag promotional emails. You are also agreeing to our Privacy Policy, You may unsubscribe at any time.

  • Pinterest
  • Search
  • Account
  • ABOUT US
  • Contact Us
  • Help & FAQs
  • Return/Exchange
  • Shipping Policy
  • Our Story
  • Payments
  • Size Guide
  • Privacy policy
  • Terms of service
  • Intellectual property rights
  • © 2024, Laxag
Payment methods
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • JCB
  • PayPal
  • Klarna
  • Apple Pay
  • Google Pay
  • Choosing a selection results in a full page refresh.
  • Opens in a new window.